1. Who we are

Pro Appliance Repair The Colony TX ("we," "us," "our") provides appliance repair services in The Colony, Texas and nearby cities. This policy applies to our website at proappliancerepairthecolonytx.com and to information you share when you call, text or contact us.

2. Information we collect

We collect information in three ways.

Information you give us. Your name, phone number, address or ZIP code, appliance details, photos and messages when you call, text, fill in a form or book a visit.
Information collected automatically. Device and browser type, IP address, pages viewed and the date and time of your visit, through cookies and similar tools.
Information from service providers. Basic analytics and map data from the tools we use.

3. How we use your information

To respond to your requests and schedule visits.
To diagnose and repair your appliance and follow up.
To send service messages such as appointment confirmations.
To improve our website and services.
To protect our business, prevent fraud and meet legal duties.

4. Calls and text messages

If you call or text us, or send a request that opens a text message, we may use your phone number to reply about your request. Message and data rates may apply. You can ask us to stop texting you at any time by replying STOP or by contacting us. We do not use your phone number for unrelated marketing without your consent.

5. Cookies and analytics

Our website may use cookies and similar technologies to remember settings and to understand how the site is used. You can control cookies in your browser settings. If you block cookies, some parts of the site may not work as expected.

6. Third-party services

Our pages may load content from other companies, such as embedded maps (for example, Google Maps) and images hosted by third parties. These providers may collect technical information, such as your IP address, under their own privacy policies. We are not responsible for their practices.

7. How we share information

We do not sell your personal information for money. We may share it with service providers who help us run our business, with your consent, to comply with the law, or to protect rights and safety. If our business changes hands, information may transfer to the new owner.

8. How long we keep information

We keep information for as long as needed to provide services, meet legal and tax duties, resolve disputes and enforce our agreements. After that, we delete or anonymize it.

9. Security

We use reasonable steps to protect information. No website or method of sending data is completely secure, so we cannot promise absolute security.

10. Your choices and rights

Depending on where you live, you may have rights to ask what information we hold, to correct it, to delete it or to opt out of certain uses. To make a request, contact us using the details on this page. We may need to verify who you are before we act.

11. Children

Our website is for adults. We do not knowingly collect information from children under 13. If you believe a child has shared information with us, contact us and we will delete it.

12. Links to other sites

Our pages may link to other websites. We do not control them and are not responsible for their content or privacy practices.

13. Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version. Using our site after changes means you accept the updated policy.

14. Contact us

Pro Appliance Repair The Colony TX, The Colony, TX 75056. Phone: (972) 449-9527. You can also use our contact page.

Questions?

Call (972) 449-9527 or visit our contact page. Back to the homepage.

Privacy Policy